City and Belconnen MyWay centres will be permanently closed on Friday 28 June 2013. Please check this page to see "Changes to MyWay Services".
Effective Friday 28 June 2013, City and Belconnen MyWay centres will be closed.
The ACT Government has undertaken a review of MyWay operations to improve options for the public to purchase and manage their cards.
Ten new reload agents will commence operation by 30 June 2013 at locations across Canberra giving ACTION riders more places to recharge cards. These agents provide extended operating hours up to seven days a week.
Three new recharge agents will open in the City with the remaining agents located at Gungahlin, Wanniassa, Hawker, Reid CIT, Kingston, Calwell and Chisholm. A recharge agent will also open at the Tuggeranong Hyperdome to replace an agent that recently closed there.
The easiest way to manage MyWay cards continues to be online. By setting your card to autoload (direct debit), you will automatically save 5% on bus fares.
For further information regarding the changes the MyWay Administration Office can be contacted at myway@act.gov.au or during business hours on 6207 7711.
On 4 February 2013 bus fares increased by 5% and changes were made to monthly trip caps to reflect improvements made to the ACT’s public transport network and a rise in operating costs over the last few years. A fee for new and replacement MyWay cards (excluding combined Seniors/MyWay cards and faulty card replacements) was also introduced. Click here for information on the 2013 bus fare increase.
Tag off notice (PDF 364KB)
A default fare is applied if you fail to tag off. The default fare will also be applied if you have reached your daily or monthly trip cap and fail to tag off.
Please read our FAQs for more information.
MyWay cards are the new and convenient way to travel on ACTION buses. The cards are designed to be easy to use and the majority of passengers will enjoy cheaper travel. Passengers just have to remember to tag on at the start and tag off at the end of the journey. Tagging off ensures the cheapest fare is applied and provides information to help plan a better bus network.
The reusable MyWay cards can be recharged via autoload (direct debit) or by using BPAY, both of which will enable passengers to receive a 5% discount on their fares once the payment has been processed.
The cards can be registered so they can be cancelled if people lose them and have any balance remaining transferred to a new card.
Cash fares will continue to apply.
MyWay cards are available online from this website, over the counter at Canberra Connect Shopfronts, MyWay Centres and MyWay recharge agents.
Trouble tagging off? Please click here
