In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Passenger information

When travelling with Transport Canberra, it is your responsibility to behave safety, and show appropriate etiquette to your fellow passengers and transport employees.

If you're visiting or new to Canberra, find out about public transport options including active travel, buses and light rail.

First time on a bus in Canberra? Find out how to catch a bus.

You can also find out about:

Travelling with young children and prams

Children five and under travel for free, unless they’re catching a school service.

When travelling with young children, consider:

  • allowing plenty of travel time
  • parking your pram parallel to the edge of the road or footpath a safe distance away and applying the brakes – always keep a firm hold of your pram and never leave it unattended
  • holding your child’s hand when assisting them to get on and off public transport
  • keeping children close to you when waiting for services and when on board
  • folding down the pram and carrying or assisting your child on and off board
  • placing prams where they are not in the way of other passengers or the driver.
Travelling with animals

Registered assistance animals with appropriate qualification and registration are allowed to travel on buses and light rail vehicles within the Transport Canberra network. They are required to be on a lead at all times, and wear an identifiable coat where applicable. Pets are permitted to travel on light rail vehicles provided they are contained in a secure pet carrier and can be transported without disrupting the safety or comfort of other passengers.

WiFi on buses

Light rail vehicles, stops, and interchanges have wifi available for use by the travelling public. Some of our buses provide free Wi-Fi.