Passenger information


Travelling on buses usually involves interaction with the driver and other passengers. It’s your responsibility to behave with etiquette and ensure the safety and comfort of all other passengers and the driver while on a bus.

If you’re new to Canberra, find out about public transport options and visiting Canberra.

First time on a bus in Canberra? Find out how to catch a bus.

You can also find out about:

Travelling with young children and prams

Children five and under travel for free, unless they’re catching a school service.

When travelling with young children, consider:

  • allowing plenty of travel time
  • parking your pram parallel to the edge of the road or footpath a safe distance away and applying the brakes – always keep a firm hold of your pram and never leave it unattended
  • holding your child’s hand when assisting them to get on and off public transport
  • keeping children seated and close to you when waiting for and when on board
  • folding down the pram and carrying or assisting your child on and off board
  • placing prams where they are not in the way of other passengers or the driver.

Travelling with animals

Approved assistance animals are allowed on public transport in the ACT.

WiFi on buses

Some of our buses provide free WiFi