In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Schools transport during COVID-19

Transport tips for heading back to the classroom
Getting to school

Some schools are seeing increased traffic volumes with parents encouraged to practice physical distancing measures and public transport use discouraged unless essential.

Each school and surrounding environment is different, so schools will need to develop their own strategies to support physical distancing requirements during the morning and afternoon peak periods. Some simple tips schools might like to consider:

Get dropped off a small distance from school to save time, keep the traffic down and stick to our physical distancing guidelines. Select your own part way point close to school, choose to walk, ride or scoot. Check you have everything before you leave. Head off with friends or family. Try a different part way point to find one you like.

Part way points

Part way points are a simple way to reduce congestion and increase safety around schools. They help to make the school drop off and collection run easier and faster for all parents by reducing congestion at the school gate.

Part way points are effective because they can be tailored to suit your needs, which may change from day-to-day. A carpark at the local oval or park, or even a quiet residential street, might work well for you.

The image on the right highlights some potential options, but this is just a guide. Look for options that work for you and your family near your school.

A number of schools have ride or walk to school maps, which highlight some potential part way points or walking or riding routes to school. The maps can be used to suit your needs, for example you may wish to drop or collect children somewhere along a designated route, to reduce the distance they walk while still receiving the benefits of using part way points.

Visit the Ride or Walk to School program page to see if your school has a map available. If there isn’t a map available for your school and you would like one created, contact the School Safety Program.

Supporting resources

The School Safety Program within Transport Canberra and City Services is also available to provide support.