Transport for Canberra


MyWay News

Changes to the registration process for Teritary Student MyWay Cards

From 1 January 2015, the registration process for tertiary students MyWay cards is changing.   

Cards can be registered quickly and easily online or by calling 13 17 10 where a customer service officer will complete the registration for you over the phone.

It is important to register your card to protect the balance if lost, stolen or damaged.

Please read our FAQs for more information.

MyWay refunds and balance transfers

The ACT Government has implemented a new policy in relation to the management of refunds and balance transfers for MyWay card users. Request for refunds and/or balance transfers are now subject to administration fees.

Find out more or apply for a refund or balance transfer.

ACTION Bus Fare Increase

Effective 3 January 2015, there will be an increase in bus fares. These changes reflect improvements made to the ACT's public transport network and a rise in operating costs over the last few years.

View the new bus fares

Tag off at bus stops only

Please note: card readers now only operate at bus stops. Please wait until the bus is at your stop before tagging off.

Changed your mind?

If you've changed your mind after tagging on and want to get off the bus before it leaves, the bus driver can tag you off.

Simply ask the driver to tag you off from the driver's console.

Tag off notice (PDF 364KB)

Remember to tag off

A default fare is applied if you fail to tag off. The default fare will also be applied if you have reached your daily or monthly trip cap and fail to tag off.
Please read our FAQs for more information.

MyWay cards are the new and convenient way to travel on ACTION buses. The cards are designed to be easy to use and the majority of passengers will enjoy cheaper travel. Passengers just have to remember to tag on at the start and tag off at the end of the journey. Tagging off ensures the cheapest fare is applied and provides information to help plan a better bus network.

The reusable MyWay cards can be recharged via autoload (direct debit) or by using BPAY, both of which will enable passengers to receive a 5% discount on their fares once the payment has been processed.

The cards can be registered so they can be cancelled if people lose them and have any balance remaining transferred to a new card.

Cash fares will continue to apply.

MyWay cards are available online from this website, over the counter at Canberra Connect Shopfronts, MyWay Centres and MyWay recharge agents.

Trouble tagging off? Please click here

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