Bikes and Buses
- Bike & Ride
- Types of Bike & Ride facilities
- Bike Cages
- Bike Lockers
- Bike Rails
- Bike racks on buses
- Electric Bikes
- Fold up Bikes
Bike & Ride
Bike & Ride is an easy, environmentally friendly and healthy way to combine bike and bus travel. Bike & Ride allows you to lock your bicycle in a bike cage, locker, or on a bike rail during the day and catch an ACTION bus to complete your journey. Another option is to take your bike with you, by using the on-bus bike racks. Regular bus fares apply with no additional charge to secure your bike at a Bike & Ride facility. To find your nearest Bike & Ride facility, including bike cages, lockers, and rails, view the Bike & Ride map.
A network of Bike & Ride and Park & Ride facilities are located on ACTION Rapid & Xpresso bus routes and at selected group centres to allow easy connections with peak hour bus services.
Types of Bike & Ride facilities
Access to these secure shelters is available to MyWay cardholders upon application. Once access has been granted, passengers simply swipe their MyWay card to open the door and can place their bike on one of the racks inside.
How to apply: - To arrange access, email a request to firstname.lastname@example.org including your MyWay card number and the location of the cage you would like to use.
If you have any enquiries about bike cage access, phone the MyWay Administration Office on 13 17 10.
Bike lockers are the most secure option when combining bike and bus travel. Lockers must be reserved prior to use, and passengers are required to supply their own lock to ensure the locker remains secure.
How to apply: To apply for access to available lockers, read the bike locker terms and conditions and complete the attached form: Bike locker application form including terms and conditions (PDF 40KB) / Word version (69KB).
Bike rails are installed at over 15 bus stop locations across Canberra, primarily on Blue and Red Rapid routes. Bike rails can be used without reservation, and are available on a first come first served basis. Users are required to supply their own lock to secure bikes at these open facilities.
Bike racks on buses
- Passengers may use bike racks on other routes if available.
- Each bike rack can hold two bikes and each bike can be loaded or unloaded without affecting each other.
- Bikes are held firmly in place by spring-loaded clamps. Bikes do not touch each other or the bus, assuring safe, secure transport.
- The racks are designed to accommodate two-wheel, single-seat bikes.
- Children aged 13 or under must be assisted by an adult to load and unload the bike from the rack.
Bike racks on buses cannot be reserved and are available on a first come first served basis. No lock is required when using the on-bus bike rack. To see a demonstration of bike rack use, please view our information sheet or our instructional video below.
Terms and Conditions for using an ACTION Bus Bike Rack
- Bicycle wheel size must be 20 inches (51 cm) or larger.
- Most BMX, road bikes, hybrid bikes and mountain bikes can be used in the bike racks.
- The maximum width of the spring-loaded arm is 3 inches (7.5 cm). Bikes with front fenders, tyres wider than 3 inches (7.5 cm), front mounted horizontal racks or front mounted baskets will not fit.
- Bike handlebars cannot extend more than 42 inches (105 cm) from the front of the bus.
- If the bike rack is full, passengers may wait for the next Blue Rapid or Red Rapid service.
- Bike rack use is on a first come, first served basis. There is a maximum of two bikes per rack.
- Bike rack use is free, but the bike rider must pay the required bus fare.
- The bike rider is responsible for loading, securing and unloading the bicycle from the bike rack in accordance with the instruction decal located on the rack.
- Bikes with front mounted fenders, racks or baskets that prevent the correct operation of the spring loaded arm are not permitted. Force must not be used to place the bicycle in the rack or secure the spring loaded arm.
- For safety reasons, the bus driver is not permitted to leave the drivers cab to assist with the loading or unloading of a bicycle.
- The diameter of the wheel and the width of the tyre must be within the rack manufacturer's specifications.
- The maximum weight of a bike and accessories is 25kg.
- Bicycles must not be locked to the rack.
- Tandem bicycles, tricycles, children's bikes and bikes with petrol motors are not permitted.
- Any non secure or loose item on a bike such as water bottles, bags or pumps must be taken off the bicycle before placing it on the rack.
- For safety reasons, bicycles with baskets, panniers, flags, baby seats or any other large object that may obscure the driver's vision or bus light are not permitted on the bike racks. However, these items may be removed and carried onto the bus.
- Please close and secure the rack if your bike is the last one on the rack.
- Please report any damage or faulty operation of the rack immediately to the bus driver.
- The bus driver or a transport officer has the final decision in relation to the carriage of bicycles on bike racks.
- Bike riders use ACTION's bike racks at their own risk. ACTION accepts no responsibility for bikes that are damaged, lost or stolen or for injury to people through loading or unloading a bike onto the rack.
- ACTION accepts no responsibility for bikes that are lost, stolen, damaged or left on a bike rack.
- Customers use ACTION bike racks at their own risk.
Loading and unloading your bike on bike racks
Click on the link below for instructions on how to use the bus racks.
- Using the bike rack (PDF file - 156 KB)
- Always make eye contact with the driver when using ACTION bike racks.
- Always stay visible to the driver.
- Be aware of traffic around you.
- Always load and unload your bike from the bus-stop side of the road.
- Once the driver has closed the doors for departure, do not attempt to load your bike onto the rack.
Frequently asked questions
- Can I ride for free?
Cyclists who use an ACTION bike rack pay a normal passenger fare to travel. It does not cost extra for use of the bike rack.
- What size bike can I put on the bike racks?
The bike racks are designed to accommodate two-wheel, single-seat bikes only. Bikes must have a minimum wheel diameter of 20 inches and a maximum width of 7.5 ;centimeters.
- What if I arrive at a bus stop and there are already two people with bikes waiting, what do I do?
The bike racks only have the capacity to carry two bikes at any one time. ACTION operates under a first in first served basis. No queue jumping please.
- What bikes can't be put on the bike racks?
Tandem bikes, tricycles, small children's bikes and bikes with petrol motors are not permitted. Bikes with front mounted accessories or any accessory that may obscure the vision of the driver is also not permitted.
- I arrived at my bus stop which is not a rapid route, but there is a bike rack at the front of the bus. Can I use the bike rack?
Yes, passengers may use bike racks on other routes if available.
As of Monday 27 July 2015, electric bikes weighing less than 25kg will be permitted on ACTION bus bike racks. Prior to using the bike rack with an electric bike, all cyclists should read the guidelines below.
Fold up Bikes
Fold up bikes that are designed to be carried on public transport can be carried on ACTION buses. Conditions apply and are listed below. Please ensure you read all the conditions before you take your fold up bike on the bus.
- Normal fares apply for passengers who bring a fold up bike onto the bus.
- Fold up bikes must be secured in the folded position prior to boarding the bus. Drivers are not required to wait for riders to fold their bikes.
- Fold up bikes must be designed to be carried on public transport. Improvised or non-standard bikes may not be carried onto an ACTION bus.
- Drivers may refuse carriage of a fold up bike if they deem it to be an inconvenience or danger to someone else.
- For safety reasons the bus driver is not able to assist with the carriage, loading or removal of a bike on or off the bus.
- Bikes should be stored in the luggage rack or on the floor of the bus and not pose a danger or inconvenience to passengers.
- Bikes should be stored in a manner that does not obstruct an aisle doorway or exit.
- A passenger that brings a bike onto a bus does so at their own risk. ACTION is not liable for any damage, wear or tear that occurs to a bike as the result of its carriage aboard a bus.
For further details please refer to the Bikes on Buses policy.