In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

New ticket vending machine in Belco!

Belco good news! A new ticket vending machine has arrived at Westfield Belconnen Bus Station and is located just inside the shopping centre entrance off Lathlain Street.

Whilst Canberrans are following advice to only travel if necessary, as a result of  COVID-19, we know that when travel pattens change in the future passengers will be able to  conveniently top up their MyWay card as well as check their MyWay balance or purchase a single, daily adult or concession ticket using the new machine.

Public transport is an essential service and these services are continuing to be provided by Transport Canberra and Canberra Metro so that people can get to the shops, appointments and to and from work. We urge people to avoid non-essential travel to help stop the spread of COVID-19 in our community.

The safety of our customers and drivers remains a priority and we remind the community that until further notice Transport Canberra buses no longer accepts cash. Please use MyWay or pre-purchased tickets from ticket vending machines to travel.
MyWay cards and tickets purchased from a ticket vending machine are the smartest way to travel with us. Aside from being the most hygienic option – purchasing a MyWay card is also cheaper than using cash.

Thank you for travelling only when it is essential.

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