In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Easy way to pay with new ticketing system

A new ticketing system will be designed to provide Canberra’s public transport users with convenient and flexible payment methods and real time travel information.

It will provide users of both buses and light rail with some of the most advanced ticketing technology aimed at making it easy to plan, pay for and take public transport, bringing us up to speed with major cities around the world.

The new system will provide flexible payment options to allow you to choose how to pay your fares whether by card, cash, phone or another smart device.

People currently need to purchase and top up a MyWay card and, while a similar travel card will still be an option, the range of payment methods will mean a more user-friendly travel experience.

Your feedback is also that the real time information you are currently receiving is slow and unreliable, and the new ticketing system will improve real time travel updates.

A procurement process for the new ticketing system has commenced and more detail will be provided once that process is complete.