In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Apply for your ACT Seniors Card here on the Transport Canberra website

Seniors card

If you are over 60 and meet the eligibility requirements, you can now apply for your ACT Seniors MyWay card using our online form.

The online application form is easy to use. All you need to apply is your postal address details, your date of birth and to provide the number of either your valid medicare card, healthcare card, centrelink pension card or DVA medical card.

Once your application is submitted you will receive you card in the mail after 7 business days. If you wish to travel on a Transport Canberra service whilst waiting for your card you can use your electronic receipt to receive free transport for 14 days or until your seniors card arrives in the mail. You will have to show this to the bus driver or light rail staff member if asked. Please be mindful that while restrictions have eased in some areas, we ask that people avoid public transport in peak hour to help with physical distancing on services.

The ACT Seniors Card provides access to a range of discounts, special offers and transport concessions across the ACT and interstate. ACT Seniors Cards are combined with Transport Canberra MyWay cards – one card allows for public transport access, and Seniors Card discounts. To read more about the ACT Seniors card visit the COTA website. You can read more about how to use your MyWay card including topping up and checking your balance, by visiting our MyWay page.

If you require assistance filling out the online form or if you are not able to complete an application online, you can contact COTA ACT  (02) 6282 3777 or you can call our MyWay Administration Office, (02) 6207 7711, during business hours. For more information on MyWay seniors including interstate seniors, visit our MyWay for Seniors information page.

Apply for your seniors card now