In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Meet Ash: New light rail vehicle driver


If you catch the light rail anytime soon, you might catch a glimpse of Ash!

A graduate in mechanical engineering, Ash first applied to work with Canberra Metro Operations because he was fascinated by locomotives. After working as a customer service officer for about a year, he has recently passed all his training to become a light rail vehicle driver! His favourite part of the job is now operating the light rail vehicle (LRV) and interacting with all his friendly co-workers and passengers.

Although he has observed less people using the light rail currently, Ash notes that “there hasn’t been a reduction in number of services that are operating, since it is crucial to have more services running to avoid overcrowding”.

Ash is proud to work as an LRV driver during these difficult times, as “there are people who don’t have access to other modes of transportation”. With the implementation of new sanitisation measures, the distribution of educational materials for the public, and protective gear to prevent the spread of COVID-19, “our services provide them the opportunity to travel safely when it is essential”.

When he’s not working, Ash enjoys walking to Yerrabi Pond in Gungahlin and getting some exercise. When he’s at home, he uses online platforms to keep in touch with his family and friends since the COVID-19 outbreak, as well as watching movies and listening to audiobooks to keep himself entertained.

He also enjoys flying his drone, which he uses to capture footage of beautiful local scenery. He is looking forward to travelling, when it is safe to do so, and filming in new locations.

Congratulations Ash, and thanks for all your hard work!