In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Public transport fares will not increase from 1 July

Public transport fares will not increase from 1 July, as Canberrans recover from the COVID-19 pandemic.

Many people rely on public transport to get around, and freezing bus and light rail fares will help to ease financial stress during this challenging time.

The advice has not changed regarding public transport, which is to avoid travelling during peak times.

If you need to use public transport, it’s best to travel at off-peak times when it is cheaper, and to help reduce crowding on buses and light rail.

Having a MyWay card is still the cheapest way to use public transport, as the card calculates the cheapest possible fare per passenger, based on any eligible concession and daily or monthly fare caps.

Cash fares are still not being accepted onboard public transport vehicles. We are asking passengers to use MyWay cards or pre-paid tickets.

From the 18th of July, the Network 19 update will commence which will provide 692 extra bus services each weekday – a 17.5% increase – and bring more direct routes, more frequent services and significant improvements across the network for all Canberrans. Light rail will also increase in frequency, with morning weekday services every 5 minutes, instead of every 6 minutes.

The network update will see a large increase in off-peak services to better enable the community to spread out their travel during the pandemic recovery.

Public transport fares have not increased since January 2019. For more information on public transport fares visit tickets and MyWay.