Over the coming weeks children will start to return to the classroom. All bus and light rail services, including special needs transport, are operating as normal. To keep our community safe from COVID-19, only use public transport if necessary or consider walking or riding to school for those shorter trips.
The safety of our drivers and our customers is our highest priority and in response to COVID-19 increased cleaning is taking place across all areas of public transport including at stops, stations and within the vehicles.
If you are required to use public transport to get to and from school, please be aware and remember the following:
No cash accepted on buses - please use MyWay
Until further notice cash is no longer accepted on Transport Canberra buses as we respond to COIVD-19 to help keep our customers and drivers safe. Please use MyWay or pre-purchased tickets from ticket vending machines to travel.
Top up (and register) your MyWay card
The most convenient way to top up your MyWay card is through Autopay. Alternately you can go to a recharge agent or ticket vending machine for an instant top up.
A timely reminder to register your MyWay card online and to tap on and off each time you travel – this will help us provide you with your travel history if needed. You can also pay to travel using pre-paid tickets form vending machines at all major stations.
Use the rear door to enter and exit on buses
Customers are to enter and exit the bus by the rear doors at all stops unless you require low floor access. If you need to enter through the front doors, please signal to the driver. Drivers will not open the rear doors if there are safety concerns at locations.
Be aware that LR vehicles have auto doors opening at all stops
Until further notice light rail vehicle doors open automatically at all stops to remove the need for passengers to press the ‘open door’ button.
Where possible maintain physical distancing
Customers are reminded to where possible, spread out on our buses and light rail vehicles, and to consider travelling outside of peak travel times where they can.
No front seat access on buses
We’ve taken the step to close off the front seat in all our buses to help keep our drivers healthy.
Always practise good hygiene
Good hygiene practises include:
- washing your hands regularly for 20 to 30 seconds
- avoiding touching your eyes, nose and mouth
- covering your mouth and nose when coughing and sneezing with a tissue or coughing into your elbow
- hand sanitiser is a convenient choice and can help you avoid getting sick and spreading germs to others
- hand sanitiser does not replace washing your hands after using the bathroom.
For more on protecting yourself and others from the spread of COVID-19, see protecting yourself.