Say hello to Pauline: CMET Customer Service Officer


Each day thousands of people hop onto light rail to get to their destination. It’s highly likely that along the way they are greeted with a smile from one of the many CMET Customer Service Officers.

In the latest episode of UnCover they sit down with Customer Service Officer Pauline to learn more about her story, why she became a Customer Service Officer and what she loves most about her job.

To listen to the podcast select the perfect UC UnCover podcast from wherever you get your podcasts or from the UnCover website.

UnCover Canberra is a partnership project between Canberra Metro Operations and the Faculty of Arts and Design at the University of Canberra. Find out more about UC’s UnCover, or listen to UnCover Canberra.

Customer service officer Pauline

We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.