In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Lost property

All items found on our buses and at bus stations, or handed to our staff, are sent to the Lost Property Office at Tuggeranong Bus Depot.

To report property lost on the Light Rail visit and follow links to submit a lost property notification.

Items found on the Light Rail are sent to the Light Rail Depot at 9 Sandford Street Mitchell.

Contact us first

If you’ve lost an item:

Our staff will search for your item and get back to you if or when it is located.

Collect your item

It may take a day or two for your lost item to be found and received by the Lost Property Office, and we receive hundreds of lost items each week, so we need time to find your item.

If your item has been located, collect it from:

Lost property map

The closest bus stop is on Scollay Street. There is on-street parking on Scollay Street with a sign posted pathway leading to the Lost Property Office.

You will need to provide photographic identification and/or proof of purchase when claiming a lost item. Transport Canberra retains full discretion on whether to release the item or not.

Office hours

The Lost Property Office is open Monday to Friday from 8.00am to 4.00pm. It is closed on Saturday, Sunday and Public Holidays.

You should wait to be advised your lost property has been found prior to attending the Lost Property Office.

Unclaimed items

Transport Canberra generally keeps lost property for three months, except for hazardous, unhygienic and perishable items, which can’t be stored. These will be disposed of on the same day or as deemed appropriate by Transport Canberra.

All unclaimed or uncollected items will be disposed of securely. Depending on the nature of the item, unclaimed or uncollected items may be donated to charitable organisations.