Use our online feedback form to tell us what you think of our services, upgrades or facilities.
You can also contact us via phone, post or social media.
We value hearing about passenger experiences so we can:
- make improvements to our existing network
- ensure our drivers are providing a safe and timely bus service
- ensure you are kept informed.
Remember real people receive and respond to your feedback, so please treat them with respect.
Find out more about our service policies.
Looking to the future
Discover what is happening in the background to build a sustainable and accessible transport systems for Canberra – view our studies, plans and policies.
How we’re performing
Find out more about our performance.