Get MyWay


Where to purchase MyWay

You can purchase MyWay:

  • from a MyWay agent – there are over 30 across Canberra, issuing standard (adult), tertiary, concession, and student MyWay cards.
  • online – complete the standard (adult) MyWay application or student MyWay application (allow up to 7 days for postage; postage charges apply). Information for seniors is below.
  • by phoning 13 17 10 – for standard (adult), tertiary, and student MyWay cards (allow up to 7 days for postage; postage charges apply).

MyWay fares vary depending on any applicable concessions. Check your MyWay concession eligibility.

If you don’t buy MyWay online, remember to register your MyWay card when you receive it to protect your travel balance.

Ticket vending machines

Ticket vending machines are located at all light rail stops and the City, Woden, Tuggeranong, Westfield and Gungahlin bus interchanges. You can purchase adult and concession single trip ticket or daily ticket at the ticket vending machine. A single trip ticket includes a free 90-minute transfer period. Daily tickets allow unlimited travel until the last service from the day of purchase. All tickets are valid for travel on light rail and buses.

MyWay for seniors

COTA ACT manages Seniors Cards in the ACT, which are combined with Transport Canberra MyWay cards. One card allows for public transport access, and a range of Seniors Card discounts and services.

Canberrans aged 60 and over, who meet eligibility requirements, will be entitled to an ACT Seniors Card. Before you apply for a card you can check your eligibility and what documentation will be required by visiting the COTA website.

The ACT Seniors MyWay Card is a dual card that allows seniors access to free off peak travel on Transport Canberra services. You can load your ACT Seniors MyWay with travel credit at a MyWay agent or at a ticket vending machine. The ticket vending machine will also show you your current balance.

Apply for your ACT Seniors MyWay Card

You can apply easily online using the Seniors MyWay application form.

Or, you can download, print and return the Seniors MyWay Card Application form [PDF 166KB].

Once your application has been processed you can expect to receive your card in 7 business days. If you wish to travel on a Transport Canberra service whilst waiting for your card you can use your electronic receipt to receive your transport concession for 14 days or until your Seniors Card arrives in the mail. You will have to show this to the bus driver or light rail staff member if asked.

If you require assistance filling out the online form or if you are not able to complete an application online, you can contact COTA ACT (02) 6282 3777  or our MyWay Administration Office, (02) 6207 7711 during business hours. ACT Seniors MyWay cards are registered as a part of the online application process.

For further information or for MyWay enquiries please call the MyWay Administration Office (02) 6207 7711 during business hours.

Interstate Seniors MyWay Card

Seniors Card holders from other states and territories in Australia can apply for an Interstate Seniors MyWay travel card using the Interstate Online Seniors MyWay Card application form. It is best to apply prior travelling to the ACT as you will need to allow 10 days for postage of your card. Seniors MyWay cards are registered as a part of the online application process.

Interstate Senior MyWay card holders receive the same concession fare as ACT Seniors and MyWay pension card holders and are able to travel for free during off peak times as part of an ACT Government trial. Interstate card holders are not eligible for the over 70s free travel.

Interstate Seniors Card holders already in Canberra, can obtain a MyWay travel card from the Canberra and Region Visitors Centre, National Exhibition Centre, Regatta Point. You will be required to show you Seniors Card from your state of residence. Please remember to register your card to protect your balance.

Interstate Seniors Card holders can also purchase a cash concession fare ticket from a ticket vending machine located at all major bus interchanges and on the light rail platforms. You will need to show your seniors card from your state of residence, if requested.

For further information or for MyWay enquiries please call the MyWay Administration Office (02) 6207 7711 during business hours.

Free off-peak MyWay travel trial

As part of an off-peak trial, eligible senior and concession MyWay card holders travel for free between 9am and 4.30pm and after 6pm weekdays, plus all day Saturday, Sunday and on public holidays.

Find out more about eligible concessions.

Next steps

Register MyWay
Top up MyWay
Use MyWay

Tap on, tap off. Travel smart with MyWay

We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.