Household travel survey

The survey is being conducted for the City and Environment Directorate and the Queanbeyan-Palerang Regional Council by the Ipsos Travel Survey Team.

The survey aims to better understand how people move around the ACT and Queanbeyan-Palerang region in their day-to-day lives. This includes information about where people travel, how they travel, when they travel and the reasons for their trips.

The findings will help guide future transport planning and support decisions about roads, public transport and other community infrastructure to meet the needs of our growing region.

The survey starts with a few questions about your household and the people who live there.

You'll then be asked to tell us about your travel and activities on a specific Travel Day shown in the survey. Your feedback will help shape future transport planning for our community.

People travel in different ways and for different reasons. To make sure the survey reflects the diverse experiences of our community, it's important that we hear from people of all ages, backgrounds and household types.

Along with questions about travel, we ask for information such as age, gender, employment status and household income. This helps us understand whether the survey reflects the broader community and ensures that a range of experiences and travel needs are represented.

Your responses will be combined with those from other households and analysed only at an overall level. Survey results will also be compared with previous 2017 and 2022 Census data to help ensure the findings are representative of the wider ACT and Queanbeyan-Palerang community.

We understand that some people, such as bus drivers, taxi and rideshare drivers, delivery drivers and truck drivers, spend much of their working day on the road. Because recording every work-related trip would be difficult and time-consuming, we ask professional drivers to record only their personal travel, including trips between home and work. If travelling is not your main occupation but you occasionally travel as part of your job – for example, to attend meetings, visit clients or undertake site visits – please include these work-related trips when recording your travel for the day.

We take your privacy seriously. All information collected through the survey will be treated confidentially and analysed only alongside responses from other households across the ACT and Queanbeyan-Palerang region.

Survey results will be reported in summary form only and no information that could identify you or your household will be released. Personal details, such as your name, address and contact information, will not be shared with the ACT Government's City and Environment Directorate or Queanbeyan-Palerang Regional Council unless you have specifically agreed to be contacted about future transport-related research.

Households have been selected at random from a current list of residential addresses across the ACT and Queanbeyan-Palerang region. This means that no individual person was chosen to participate in the survey. Instead, your household was selected as part of a random sample designed to represent the broader community.

By taking part, you help ensure that the travel experiences and needs of people in your area are reflected in the survey findings.

We want to understand the travel experiences of everyone who takes part in the survey. Whether you travel frequently, occasionally, or not at all, your response is valuable and helps us build an accurate picture of how people move around our community.

The survey covers all forms of travel, including driving, public transport, walking, cycling, motorbike travel and other transport options.

On your designated Travel Day, please record what actually happened, even if it was different from your usual routine. This might mean that you:

• did not leave home at all
• only made one or two trips
• travelled throughout the day and made multiple trips.

Every response helps us better understand the diverse travel patterns and needs of people across the ACT and Queanbeyan-Palerang region.

A member of the Ipsos Travel Survey team may visit your household to explain the survey and answer any questions you have. If no one is home, information about the survey will be left for you.

If your household is selected to participate, you'll be asked to provide some basic household information and record the travel and activities of household members on an assigned Travel Day, even if no travel took place on that day.

By taking part, you'll help us better understand the transport needs of our community and support future planning and investment in roads, public transport, walking and cycling networks across the region.

If you have any questions about the survey, please contact the Ipsos Travel Survey Team on 1800 071 219 (free call) or email them at ACTHTS@ipsossurveys.com.au