For all passengers travelling on Fare free Fridays using a single use ticket, please do not scan on and off when using Transport Canberra bus and light rail services until further notice. This is to ensure you do not activate your ticket on Fridays. You can still tap or scan on and off using a bank card, MyWay+ card or in-app QR code. No fares will be charged. For more information see using paper tickets on Fare free Fridays.

Ticket vending machines


Ticket vending machines are now operational. While the old ticket vending machines accepted cash, they also showed very low levels of cash transactions. Canberra, like many Australian cities, has seen a strong shift toward cashless transactions such as using bank cards. Given the high costs involved in managing, securing and collecting cash, the new ticket vending machines are cashless. They accept Visa, MasterCard, ApplePay and GooglePay for customers who want to purchase paper tickets, top up funds and check their balance.

You can now use the ticket vending machines to:

  • top up your MyWay+ travel card
  • check your MyWay+ card balance
  • purchase paper tickets

Ticket vending machines are now operational at:

  • Gungahlin Place bus interchange - platform 4
  • Westfield Belconnen bus interchange - inside the shopping centre entrance off Lathlain Street
  • Tuggeranong bus interchange - between platforms 3 and 8
  • Canberra Airport - next to the baggage claim area
  • all light rail stops

The ticket vending machines located at the City bus interchange platform 4 and the Woden temporary bus interchange platform 6 will be operational soon.

Ticket vending machine instructions

Purchase single journey and day tickets 

Touch the screen to begin and select the type of fare you wish to purchase.

You can choose to purchase an adult or a concession single ticket or day ticket. You can also purchase multiple tickets based on your needs. The prices for each ticket will be listed with the ticket options.

Select ‘Pay Now’ to proceed to payment.

Tap your MasterCard or Visa or the digital bank card stored in your digital wallet to complete the transaction.

If the payment is successful, a confirmation message will appear on the screen and a paper ticket will be printed.

If the payment is unsuccessful, an error message will appear on the screen explaining the reason.

Once you have purchased your paper tickets, please scan them on and off the validators. Read more about how to scan the paper tickets.

Please note:

  • If you need to purchase multiple tickets in one transaction, they will be combined into one single paper ticket. All passengers must travel together. The number of adult and concession tickets you purchased will be shown on your ticket. If you plan to travel separately, please purchase an individual ticket for each passenger, so each person has a ticket when travelling separately.
  • Tickets purchased from the ticket vending machines can be activated for first use up to 7 days after purchase. Once activated, single tickets are valid for 2 hours and day tickets are valid for 24 hours.
  • The prices for single journey and day tickets from ticket vending machines are listed on our fares page. Fares are also listed on the ticket vending machines when making a purchase.
  • Watch the tutorial video to learn how to buy a paper ticket from a ticket vending machine.
Top up your MyWay+ travel card 

Tap your MyWay+ travel card at the card reader and it will bring up the top up screen.

Choose a top up amount from the options provided or enter a custom amount. Please note that the maximum account balance is $150. Your current balance and the balance after the top up will be displayed on the screen.

Select ‘Pay Now’ to proceed to payment.

Tap your MasterCard or Visa or the digital bank card stored in your digital wallet to complete the transaction.

If the payment is successful, a confirmation message will appear on the screen and a receipt will be printed.

If the payment is unsuccessful, an error message will appear on the screen explaining the reason.

Watch the tutorial video to learn how to top up your MyWay+ travel card on a ticket vending machine.

Check your MyWay+ card balance 

Tap your MyWay+ travel card at the card reader and your current balance will be displayed on the screen.

Watch the tutorial video to learn how to check your MyWay+ card balance on a ticket vending machine.


MyWay+ account sign in

Quick top up

Real time journey planner

black button for Apple App storeblack button for Google App store

More information

Please note ticket vending machines are only available in English. We're working to add more languages.

Visit Tickets & MyWay+ to learn more about other MyWay+ payment options.

Related links

Video tutorials

Watch our series of video tutorials to learn how to use your MyWay+ account.

Support and assistance

If you require assistance or have further questions, call Transport Canberra on 13 17 10 during business hours. We also encourage our customers to complete our online feedback form for compliments and complaints.

Acknowledgement of Country

We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.