Contact us




Contact Transport Canberra using one of the following:

  • telephone on 13 17 10
    • call 02 6207 7611 if outside the ACT or +61 2 6207 7611 if outside Australia
    • phone lines are open from 8:00 am to 6:00 pm on weekdays and 9:00 am to 5:00 pm on weekends and public holidays
    • please note MyWay+ enquiries can only be answered Monday to Friday from 9:00 am to 5:00 pm
  • post at GPO Box 158 Canberra City ACT 2601
  • social media
  • translating and interpreting service on 13 14 50.

If you have a hearing or speech impairment use the National Relay Service and ask for 13 17 10.

Feedback

Use our online feedback form to tell us what you think of our services, upgrades or facilities.

To track the progress and receive a response to your feedback you will be required to login or register to your ACT Digital Account. Alternatively, you may submit anonymously and you will not be asked for contact information. Please note this may restrict our ability to locate or follow up on the reported issue.

We value hearing about passenger experiences so we can:

  • make improvements to our existing network
  • ensure our drivers are providing a safe and timely bus service
  • ensure you are kept informed.

Remember, real people receive and respond to your feedback, so please treat them with respect. Help us keep our workplaces safe for everyone.

Related links

Sign me up for the latest news, service info and projects from TC

Acknowledgement of Country

We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.