You can contact Transport Canberra by:
- via our online feedback form for complaints and compliments
- telephone on 13 17 10 (02 6207 7611) if you are outside the ACT, or +61 2 6207 5111 if you outside of Australia)
- post at GPO Box 158 Canberra City ACT 2601
- social media
- translating and interpreting service on 13 14 50
- TTY for deaf or hearing impaired on 02 6207 0494.
Transport Canberra’s customer service team is available:
- 7am to 8pm Monday to Friday
- 8am to 8pm Saturday
- 9am to 5pm Sunday and Public Holidays
- 9am to 1pm Christmas Day.
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Use the translating and interpreting service 24 hours a day, seven days a week on 13 14 50.
Access our data feeds and conditions.
Find out how to advertise on our buses and in our shelters, and gain consent for filming.