Contact us


Contact Transport Canberra using one of the following:

  • online feedback form for complaints and compliments
  • telephone on 13 17 10 (02 6207 7611 if outside the ACT, or +61 2 6207 7611 if outside of Australia) from 8am to 6pm on weekdays, and 9am to 5pm on weekends and public holidays. Please note: MyWay enquires can only be answered Monday to Friday between 9am and 5pm.
  • post at GPO Box 158 Canberra City ACT 2601
  • social media
  • translating and interpreting service on 13 14 50.

If you have a hearing or speech impairment use the National Relay Service and ask for 13 17 10.

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We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.