In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500


If you have a concession card you may be eligible for reduced or free fares when travelling on Transport Canberra bus and light rail services.

Purchase a concession MyWay

You will need to present your concession card to a MyWay Recharge Agent. You will be required to present your card at an agent each time your concession is renewed to maintain your concession fare entitlement.

Failure to reapply your concession upon expiry will result in standard fares being charged for travel. Refunds will not be provided if:

Free concession travel

You may be eligible for free travel if you’re:

As part of an off-peak trial, eligible senior and concession MyWay card holders travel for free between 9am and 4.30pm and after 6pm weekdays, and all day Saturday, Sunday and on public holidays. Remember to ensure your MyWay card has a positive balance and to tap on and tap off correctly to access free travel during off-peak times.

Student and tertiary card holders are not eligible.

Proof of concession entitlement must be carried at all times.

Eligible concessions

Current Concession card examples (PDF, 2459.08 KB) are:


Tertiary students


ACT Seniors

Interstate Seniors

Free travel

Free off-peak travel trial