In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Flexible bus service

A flexible bus service operates in particular zones to help Canberra residents, such as the aged or people with a mobility difficulty, to get from their home to local community locations. The fleet of mini buses are wheelchair accessible.

The service is assessed on a case-by-case basis. Eligibility consideration is given to:

Carers with a valid carers card are also welcome to travel – please let the operator know at time of booking.

Make a booking

Bookings must be made two business days prior to travel.

To book the bus:

Booking office hours are 9:00 am–4:00 pm Monday to Friday with an answering machine after hours (leave a detailed message and an operator will call you back).

Operating hours

Services operate Monday to Friday, 9:30 am - 12:00 pm & 1:00 pm - 1:30 pm. It does not operate on weekends, public holidays or public service shutdown periods.

Map of different zones

Other options

Find other community transport options.