In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Bike & Ride

Riding a bike is a great way to connect with the Transport Canberra network using Bike & Ride.

You can ride your bike and secure it to a bike rail or at one of our six secure cages. You can also take it on board as you continue your journey on a bus or the light rail.

Our Bike & Ride map shows a range of options.

To use Bike and Ride:

  • use the Journey Planner or network map to find a convenient stop(s)
  • register your MyWay card to access a secure bike cage
  • bring a lock from home and secure your bicycle to a bike rail
  • take your bike with you using the bike rack at the front of the bus, or the rack within the light rail carriage

Our Park & Pedal locations provide another convenient option for using active travel for your commute and some of these are also connect to Rapid and local bus routes.

Enjoy the benefits of choosing to Bike & Ride including convenience, better health and feelings of wellbeing and saving money. You’ll also be helping to reduce congestion and greenhouse emissions.

On the days you cannot ride, Park and Ride is also a good alternative to driving and paying for parking in the town centres. Some also make great Park and Pedal alternatives.

Find out more about the health benefits of active travel.

All Bike & Ride facilities are marked on the Bike & Ride map (PDF 1.6MB).

Bike and Ride map

Bike cages

Bike cages

Apply for access to a secure, sheltered bike cage by emailing with your MyWay card number and the location of the cage you would like to use. Access will be granted within 5 business days.

Once access has been granted, simply swipe your MyWay card to open the door and place your bike on one of the racks inside.

Contact us to find out more.

Bike rails

Bike rails

Bike rails are installed at over 15 bus stop locations across Canberra, primarily on Rapid routes. Bike rails can be used without reservation, and are available on a first come, first served basis. Bring your own lock to secure bikes at these open facilities.

Bike racks on buses

Bus bike rack

Over 90% of Transport Canberra buses are equipped with bike racks. Each bike rack can hold two bikes (two-wheels, single-seat) and each bike can be loaded or unloaded without affecting the other. The racks work by:

  • using spring-loaded clamps to firmly hold bikes in place
  • ensuring bikes do not touch each other or the bus, assuring safe, secure transport.

Bike racks on buses cannot be reserved and are available on a first come, first served basis. No lock is required when using the on-bus bike rack.

Pay your normal fare to take your bike on the rack.

Putting your bike on a bus rack

Using a bus bike rack is a simple 3-step action. Have a look at the instructions before you use the rack Using the bike rack (PDF 156 KB).

For safety:

  • always make eye contact with the driver as the bus approaches and when the bus has stopped
  • always stay visible to the driver
  • be aware of traffic around you and load and unload your bike from the bus-stop side of the road
  • do not attempt to load your bike onto the rack once the doors have closed
  • children aged 13 or under must be assisted by an adult
  • the bus driver is not permitted to leave the driver’s cabin to assist loading or unloading the bicycle

Conditions for using a bus bike rack:

  • the bicycle wheel size is 20 inches (51 cm) or larger, and a maximum width of 7.5 cm
  • bike handlebars cannot extend more than 42 inches (105 cm) from the front of the bus
  • you are responsible for loading, securing and unloading your bicycle (familiarise yourself with the instructions)
  • no front mounted fenders, racks or baskets (they prevent the spring-loaded arm from operating correctly)
  • don’t use force to place the bicycle in the rack or secure the spring-loaded arm
  • the maximum weight of your bike and accessories must not exceed 25kg
  • non-secure or loose items such as water bottles, bags or pumps must be removed before placing the bike on the rack
  • close and secure the rack if your bike is the last one to be removed from the rack.

Also note:

  • most BMX, road bikes, hybrid bikes, electric bikes and mountain bikes can be used
  • bikes with front fenders, tyres wider than 3 inches (7.5 cm), front mounted horizontal racks or front mounted baskets will not fit under the spring-loaded arm.
  • bicycles must not be locked to the rack
  • tandem bicycles, tricycles, children's bikes and bikes with petrol motors are not permitted
  • the bus driver or a transport officer has the final decision in relation to the carriage of bicycles on bike racks
  • bike riders using bike racks do so at their own risk – Transport Canberra accepts no responsibility for bikes that are damaged, lost or stolen or for injury to people through loading or unloading a bike onto the rack

Please report any damage or faulty operation of the rack immediately to the bus driver.

Bike racks on light rail

Bikes can be carried on light rail and must board through either of the double doors, which are marked with a bicycle image.  All bikes must be placed into the allocated bicycle rack which is marked on the light rail floor. The racks are designed to accommodate two-wheel, single-seat bikes. A maximum of four bike racks are available and cannot be reserved, spaces are on a first come first served basis.

For more on bicycle access for light rail, download the CMET Bicycle Access brochure.

Bike lockers

Bike lockers are the most secure option when combining bike and bus travel. Lockers must be reserved prior to use, and passengers are required to supply their own lock to ensure the locker remains secure.

How to apply: To apply for access to available lockers, read the bike locker terms and conditions and complete the attached form: Bike locker application form including terms and conditions (PDF 40KB) / Word version (69KB).

Fold-up bikes

You can take a fold-up bike onto a bus or light rail vehicle provided:

  • it is designed to be carried on public transport (improvised or non-standard bikes may not be carried onto a bus)
  • it is secured in the folded position prior to boarding the bus (drivers won’t wait for you to fold your bike)
  • it is stored in the luggage rack or on the floor of the bus and does not pose a danger or inconvenience to passengers
  • you take full responsibility – Transport Canberra is not liable for any damage, wear and tear, loss or stolen bikes.

Transport staff may refuse carriage of a fold-up bike if they deem it to be an inconvenience or danger to someone else, and for safety reasons the bus driver is not able to assist with the carriage, loading or removal of a bike on or off the bus.

Read our Bikes on Buses Policy (PDF 132KB)

Normal fares apply.

Read our Bikes on Buses Policy (PDF 132KB).

Find out more about cycling in Canberra.