Wheelchair accessible buses
Transport Canberra's easy access buses have no steps, so getting on and off the bus is easier for everyone.
Easy access buses have:
- an extendable ramp
- a wide front entrance
- space in the bus to accommodate wheelchairs or prams.
Please ask the driver to put down the ramp or lower the bus for you to get on and off the bus.
Check the timetables or NXTBUS for the easy access symbol .
The MyWay on-bus card readers are positioned at a relatively low height to support mobility access requirements.
Request a wheelchair accessible bus
To request a wheelchair accessible bus on your regular bus route, use the online feedback form. Please provide your name, address and contact details and information regarding your travels, including bus route, direction of travel and preferred time of travel. Where possible, we will make every attempt to meet this request, or consider it for future network planning.
Improving accessibility
The ACT Government is committed to making its bus stops and buses accessible for people of all mobility levels, including for those who use wheelchairs.
A significant program of bus stop upgrades has been underway over the past decade, while low floor buses have also been progressively added to the fleet. There are now less than 10% out of the 456-strong bus fleet which do not meet accessibility standards.
During 2023 the arrival of 12 new battery electric buses and 26 low emission diesel buses will see the phasing out of the remaining orange Renault buses which do not meet standards.
In the interim, while the new buses are still being delivered, Transport Canberra will manage the allocation of buses to minimise the use of the Renaults.