Using a bus bike rack is a simple three-step action. See the video below and refer to the bike rack instructions (PDF 156 KB).
For safety:
- always make eye contact with the driver as the bus approaches and when the bus has stopped
- always stay visible to the driver
- be aware of traffic around you and load and unload your bike from the bus-stop side of the road
- do not attempt to load your bike onto the rack once the doors have closed
- children aged 13 or under must be assisted by an adult
- the bus driver is not permitted to leave the driver’s cabin to assist loading or unloading the bicycle.
Conditions for using a bus bike rack:
- the bicycle wheel size is 20 inches (51 cm) or larger, and a maximum width of 7.5 cm
- bike handlebars cannot extend more than 42 inches (105 cm) from the front of the bus
- you are responsible for loading, securing and unloading your bicycle (familiarise yourself with the instructions)
- no front mounted fenders, racks or baskets (they prevent the spring-loaded arm from operating correctly)
- don’t use force to place the bicycle in the rack or secure the spring-loaded arm
- the maximum weight of your bike and accessories must not exceed 25kg
- non-secure or loose items such as water bottles, bags or pumps must be removed before placing the bike on the rack
- close and secure the rack if your bike is the last one to be removed from the rack.
Also note:
- most BMX, road bikes, hybrid bikes, electric bikes and mountain bikes can be used
- bikes with front fenders, tyres wider than 3 inches (7.5 cm), front mounted horizontal racks or front mounted baskets will not fit under the spring-loaded arm
- bicycles must not be locked to the rack
- tandem bicycles, tricycles, children's bikes and bikes with petrol motors are not permitted
- the bus driver or a transport officer has the final decision in relation to the carriage of bicycles on bike racks
- bike riders using bike racks do so at their own risk – Transport Canberra accepts no responsibility for bikes that are damaged, lost or stolen or for injury to people through loading or unloading a bike onto the rack.
Please report any damage or faulty operation of the rack immediately to the bus driver.